Our experience

We have many years experience carrying out customer and operational analysis for blue chip organisations. We’ve dealt with many of the different types of business problems you’re likely to encounter.

Our philosophy

We love customers and hate waste so there’s nothing we like better than helping organisations harness insight and analysis to improve business performance.

We believe that evidence-based decision making is essential for business success.

We’re good to work with

We have an empathetic approach to working with clients and you’ll find us friendly and helpful.

We’re new

We’re a new consultancy, keen to get established, so we’re great value for money!

We’re a bit different

Our background in both customer insight and operational research gives us a unique ability to take a holistic look at the interaction between the customer experience and the operations of the organisation.